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Latest from the BSA

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How AI Is Transforming Affordability Assessment in Specialist Lending?

A free webinar hosted by BSA Associate, Digilytics   Specialist lending has traditionally been difficult to automate because affordability assessment often involves complex income structures, non-linear case journeys, varied documentation, and circumstances that require experienced human interpretation.   This session will explore how AI can help lenders interpret information, navigate different assessment pathways, and apply specialist expertise more consistently at scale. It will also examine the commercial case for automation, including the potential to increase capacity, reduce reliance on scarce expertise, and broaden access to specialist lending, while managing the risks and controls that greater automation brings. Who should attend? Leaders responsible for specialist lending, credit, risk, operations, customer experience, product, and intermediary relationships across building societies.  Key takeaways: Why specialist lending has historically been difficult to automate, and why it requires the right combination of technology, data, and domain expertise. How AI-powered automation can address the complexity of specialist lending and support more scalable decision-making. The business case for automating specialist lending, including the benefits, risks and key considerations for building societies. Digilytics Turning Complex Data Into Your Competitive Advantage.  Make smarter, faster and more confident decisions with purpose built AI solutions for lenders.
24 Sep 26

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Knowledge sharing and educational events for building societies that increase awareness of business issues and provide the tools and skills that industry professionals need to develop their roles. Many of our events are open to other mortgage lenders and product providers.
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Innovation with purpose: Strengthening customer relationships
Society Matters magazine

Innovation with purpose: Strengthening customer relationships

Society Matters - Spring 2026

The spring edition of Society Matters focuses on technology and innovation - we explore where the opportunities might lie, and how organisations can implement technology that enhances the member exper...
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