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Latest from the BSA

  • Event

Annual Boards Seminar for Chairs and NEDs

Designed specifically for Chairs and Non-Executive Directors of building societies and credit unions, the BSA’s Annual Boards Seminar provides an opportunity to consider the strategic issues shaping the sector. Bringing together board members from across the UK, the event will explore the economic, political, technological, and regulatory environment in which mutual organisations are operating. It will consider how boards can set ambition, provide effective challenge, and help their organisations translate the sector’s distinctive purpose into meaningful outcomes for members and customers. The seminar will combine expert insight, practical board-level discussion and opportunities to exchange experiences with peers. It will also provide an update on the BSA’s strategic work and the collective priorities that will help building societies and credit unions demonstrate their relevance, distinctiveness, and value. Key topics The programme will cover: The market outlook, including emerging developments and their implications for the sector. The political landscape, including the Government’s priorities, its interest in mutuals and the opportunities for future growth. Cyber governance and resilience, examining the board’s role in establishing effective oversight, challenging organisational frameworks and building confidence in executive preparedness. Delivering the BSA strategy, with an update on work relating to capital opportunities, regulation, collaboration and strengthening the profile and appeal of the sector. Capital and board oversight, including how Chairs and boards can develop their understanding of capital options and provide appropriate scrutiny. Board development, considering how boards can continue to strengthen their collective effectiveness. Customer and member engagement, exploring how organisations can deepen relationships, build trust and use meaningful engagement to reinforce the distinctiveness of the mutual business model. Who should attend? This event is intended for: Chairs of building societies and credit unions Non-Executive Directors Board and committee members with responsibility for strategy, risk, cyber resilience, capital or member engagement Why attend? Attendees will have the opportunity to: Gain insight into the external forces influencing the sector Consider the board’s role in setting ambition and strategic direction Explore approaches to effective oversight and constructive challenge Hear practical perspectives on cyber resilience, capital and member engagement Contribute to discussion about the BSA’s strategic priorities Share experiences and build connections with board-level peers from across the UK Further details, including the timed agenda and speaker information, will be added shortly. About the programme The event will include a mixture of plenary discussions, focused sessions and networking opportunities. A dedicated parallel session for Chairs is also planned as part of the programme. (Registration closes at 17:00 on Friday, 30 October 2026) Cancellation policy
03 Nov 26
  • Event

BSA Digital Symposium

Technology is changing what members expect, how firms work and how financial services compete. Building societies must judge where to adapt, what to keep distinct and where working together could help the sector respond. AI is part of that change, alongside shifting member and broker expectations, pressure on skills and systems, new risks and the need to deliver transformation while protecting trust and human service.  The BSA Digital Symposium is for people across the sector who are leading, planning or delivering transformation projects and looking ahead to what comes next. It will bring together practical experience, emerging ideas and open debate on AI, wider change and collaboration. Delegates will leave with new ideas to test in their own work, lessons from societies already making change and fresh contacts for sharing problems and possible solutions.    The symposium will tackle three themes:  ADAPT | AI - Explore how societies are using and managing AI now, what they have learnt in practice, and what an AI mutual could become: fairer decisions, more flexible products and trusted support, with people in the moments that need judgement.  SHARE | TRANSFORMATION - Hear what societies are doing now, what has worked, what has proved hard and what others can use.  THRIVE | COLLABORATION AND RENEWAL - Decide what each society must own, what the sector could share and where joint systems, skills or services could give mutuals greater reach.  Detailed programme content and speakers will be updated here as and when confirmed. (Registration closes at 17:00 on Thursday, 19 November 2026) Cancellation policy
24 Nov 26

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Knowledge sharing and educational events for building societies that increase awareness of business issues and provide the tools and skills that industry professionals need to develop their roles. Many of our events are open to other mortgage lenders and product providers.
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Supported by building societies and two mutual banks

35% of all high street branches

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Innovation with purpose: Strengthening customer relationships
Society Matters magazine

Innovation with purpose: Strengthening customer relationships

Society Matters - Spring 2026

The spring edition of Society Matters focuses on technology and innovation - we explore where the opportunities might lie, and how organisations can implement technology that enhances the member exper...
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