Recent publications by the Bank of England and the Financial Conduct Authority (FCA) have explored the impacts of artificial intelligence (AI) on financial services. This article explores the key takeaways from these publications and offers guidance for boards and senior management.

The BSA report shows that the cost of compliance is considerably higher for smaller societies than for larger societies.

The BSA Digital Symposium will bring together building society members to examine the digital and market shifts that could reshape the sector over the next decade. Hosted at Leeds Building Society's head office in Leeds city centre, the event is aimed at members working in operations, digital transformation, technology, AI, data, risk, customer experience and strategy. It will provide a practical forum to discuss the opportunities and threats facing the sector, share lessons from members already going through digital transformation, and consider where collective action may be needed. Detailed programme content and speakers will be updated here as and when confirmed. (Registration closes at 17:00 on Thursday, 19 November 2026) Cancellation policy

Following a recent review, the programme remains workplace-focused, sector-relevant and practical, with a refreshed two-year structure and new employer-sponsored or self-funded routes for the October 2026 intake.

A free webinar hosted by BSA Associate, IBM Quantum computing is moving rapidly from scientific research into commercial reality. While widespread adoption may still be several years away, its potential to transform financial services and challenge today's cyber security foundations is already shaping technology strategies across the industry. This practical webinar will separate the hype from reality, explaining what quantum computing is, why it matters, and how it could reshape banking, lending, fraud detection, optimisation and cyber resilience. We'll explore the opportunities and risks through the lens of UK building societies and specialist lenders, discussing what leaders should be doing today to prepare for tomorrow. Key Takeaways: Understand quantum computing without needing a physics degree Learn why quantum matters for financial services Explore practical use cases across lending, treasury, fraud and risk Understand the cyber security implications and post-quantum cryptography Discover practical steps building societies can begin taking today Ask questions of industry experts during a live panel discussion Who Should Attend? Designed for leaders across: - CIOs & CTOs - Chief Information Security Officers - Chief Risk Officers - Chief Data Officers - Innovation Leaders - Digital Transformation - Enterprise Architects - Infrastructure & Cloud Leaders - Operations & Technology - Strategy - Treasury - Risk & Compliance Presenters: Nick Levy, Financial Services Partner Luke Johnson, IBM Quantum Lead | Distinguished Quantum Ambassador Ben Brothwell, Cybersecurity Services

The BSA has welcomed Plane Saver Credit Union as its newest member.