A free webinar hosted by BSA Associate, Salesforce   How do building societies deepen member relationships and trust, modernise service, and grow in the age of AI? Building societies promise members white-glove service, while costs keep rising and regulators expect AI to be adopted carefully. That is the mutual paradox. Join us for the first Modern Mutual webinar, the start of a new community for building society leaders exploring what agentic AI means for mutuals. It is a practical look at what is possible, what it takes to get there safely, and how to keep the human touch members value. What you'll hear Why now, and the mutual paradox: The decision window for AI is opening for building societies. This session covers what leaders are weighing up, and how to deliver white-glove member service at a sustainable cost, with AI as part of the answer. A global view: Eran Agrios, SVP & GM, Financial Services at Salesforce, on the global product view and how financial services customers are succeeding with AI. The art of the possible: Agentic AI in building societies, from member service to mortgage journeys and complaints handling, with a human in the loop by design. An independent view: Baringa on what separates AI that delivers value from AI that stalls. Speakers: David Liversidge, Financial Services Industry Advisor, Salesforce Eran Agrios, SVP & GM, Financial Services, Salesforce Mike Giannini, Regional Vice President, Financial Services, Salesforce Ben Morgan, Partner, Baringa Who should attend? Leaders across UK building societies: executive teams, transformation and change, digital, data and AI, member service and operations, mortgage and savings product, and risk and compliance. The session is practical and candid, not a product pitch. It is complimentary, and if you can't watch at 10:00, register anyway and we'll send you the recording.

David McBain, Johnston Carmichael, outlines a number of key provisions and themes in a recent DBIST consultation that may significantly shape the future of corporate reporting for the building society sector.

BSA welcomes the Government’s first Co-operatives and Mutuals Champion at his first public engagement in the role

A free webinar hosted by BSA Associate, Risk Ledger   For financial services, supply chain risk isn't necessarily about managing thousands of suppliers. Operational resilience can depend to a disproportionate extent on a relatively small number of critical suppliers - from core banking and cloud infrastructure to payments and other essential technology providers. Attendees will gain insights into how financial institutions can go beyond compliance by leveraging real-time risk intelligence, mapping Nth-party dependencies, and adopting a collective defence strategy to secure their supply chains in an evolving regulatory landscape.

This full-day event in London provides BSA members with expert briefings on current key risk areas in financial crime to help them review and focus their own organisations' policy and practice. Sessions will provide practical updates on the financial crime issues most relevant to building societies and credit unions. Drawing on expert insight, sector experience and practical examples, the programme will help attendees consider how current developments may affect their controls, governance, and engagement with law enforcement, regulators and industry partners. The event will also be an excellent opportunity for attendees to network with fellow MLROs and financial crime prevention professionals across the building society and credit union sector, share approaches to common challenges, and identify lessons that can be taken back into their own organisations. Detailed programme content and speakers will be updated here as and when confirmed. (Registration closes on Monday, 7 December 2026) Cancellation policy "Very enjoyable; plenty of food for thought from the presentations and discussions, and an excellent networking opportunity." "A really value adding event and some really good key speakers." "I thought the event was very engaging and useful. Each session was just right, length wise and the networking opportunities were so useful." (Delegate feedback from our 2025 event)