Start: 08 October 2024 01:48:19
End: 08 October 2024 01:48:19

Event
Posted: 07 Oct 2024

Roundtable discussion - How do you preserve the personal human touch in an increasingly digital world?

11
Nov
2024

Time: 10:30 - 14:00
Location: Leeds
Organised By: Vilja Solutions
Free to attend (building societies only)

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Vilja Solutions

THIS EVENT IS OPEN TO BUILDING SOCIETIES ONLY

We offer a warm welcome for you to join our roundtable discussion around the topic “How to preserve the personal touch in an increasingly digital world”. This is a c-level event, where you will have the chance to, together with your peers, discuss and share experiences around topics like;

What is the right human touch?
How do you recognise services which customers are using that need human intervention?
How to improve the member experience, increase internal efficiency and secure compliance & security.
How do you secure the right migration strategy? A balancing act between risk and pragmatism.

We are thrilled to present our special guests Robin Fieth, CEO of the BSA, Julian Wells, Director at Whitecap, Ben Nadel, Co-Founder at Woodhurst and Simon Roberts, Director at Accenture.

Following our discussion, a delicious lunch will be served at the renowned restaurant Angelica & Crafthouse.

Date: Monday, November 11
Place: The Boardroom at West Village, Wellington Street, Leeds
Time: 11:00-2:00 GTM. Coffee & registration from 10:30. Roundtable discussion 11:00-12:30 and lunch 1:00-2:00 GTM.

Warm welcome! Team Vilja

This is a c-level event and seats are are limited. This is for Building Societies only. Please rsvp as soon as possible.