Society Matters: Spring 2023

Growing talent - tapping potential


The Spring 2023 edition of Society Matters has been published.

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The focus in this edition is on growing talent and the importance of strong and empathetic leaders in all businesses. In the magazine we hear from graduates, a current student and a building society CEO about the impact of the BSA/Loughborough University Business School MSc programme and what it has delivered.

In addition, we feature two BSA members on very different, but equally fascinating strategic topics, along with the reflections of the BSA Chair, Mark Bogard, as he nears the end of his time in the post. 

Full details:

  • Caroline Domanski MBE, Chief Executive, No1 CopperPot Credit Union: Education for senior executives is critical
  • Darren Ditchburn, Deputy Chief Executive, Leek Building Society: Unlocking Potential
  • Colin Fyfe, Chief Executive, Hinckley & Rugby Building Society: Adding value to our business by investing in our people
  • Michael Shand, Consumer Duty Programme Director, Nationwide Building Society: Accepting the challenge
  • Stephanie Hattersley, Chief of Staff, Skipton Building Society: Fulfilling my potential
  • Michael Conville, Acting Chief Customer Officer at Newcastle Building Society: A blueprint for restoring access to cash and financial services on our high streets
  • Nigel Taylor, Head of Marketing, The Cumberland: Kinder Banking: How a building society made the world a kinder place
  • Mark Bogard, BSA Chair & Family Building Society CEO: Reflections
  • Rachel Hunnisett, Green Mortgage Campaign Lead, Green Finance Institute: Green Mortgages, the path ahead
  • Robin Fieth, BSA CEO: The future of talent management - it's all AI now!